FREQUENTLY ASKED QUESTIONS - LET US HELP YOU!


TRADE DISCOUNTS & PAYMENT ADVICE

Do you offer Trade Discounts?

If you spend/have spent more than AU$405.87 with us in the last year then our trade/bulk sliding scale of discounts will be automatically applied to your shopping basket as follows:
AU$376.35 - 2% discount
AU$564.53 - 3% discount
AU$752.70 - 4% discount
AU$940.88 - 5% discount etc
up to AU$1881.76 - 10% discount (max).
So if you've spent more than AU$1881.76 with us in the last year you now get a 10% discount.
PLUS, all orders over AU$376.35 will automatically receive our comprehensive catalogue absolutely FREE!*
*this applies to customers who have not received a catalogue in the last 12 months.


Which payment options do you accept?

We offer various ways for you to pay for your order:

Debit and Credit Cards including Visa, MasterCard, Maestro and American Express and Paypal. You can also pay via SWIFT/BIC or IBAN or over the phone (please call in UK working hours).

Secured by SagePay

You do need to place an order over the website first before we can take payment.

To pay by SWIFT/BIC or IBAN, please select this option at checkout then check your order confirmation email which will include our bank details. If you didn't select the option at checkout please email us for Bank details.

Goods are despatched upon receipt of cleared funds.

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